A hospital’s Diagnostic Radiology team struggled to keep up with demand for their state-of-the-art MRI suite. MRI schedules ran late, frustrating patients, clinicians, and staff. At the same time, patient backlogs surged, and a two-month waiting list jeopardized timely access to care and strained providers’ patient relationships. How could clinical leaders address team burnout while also improving patient service?
Deploying AdaptX, the Radiology team quickly accessed their own real-world data to find and manage solutions. In minutes, the team looked across their group’s performance and identified best practices that would optimize patient flow. In fact, they uncovered more than 130,000 minutes in hidden MRI capacity – equating to more than 2,000 extra scans per year. And, because the clinicians could see and interrogate the data for themselves, the group was able to quickly able to come to consensus on their go-forward plan, with buy-in from physicians, nurses, and staff.